SLA: Key Standard Components and FAQ

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service level agreement - signing to agree to terms

The service level agreement (SLA) can help you to evaluate potential service providers. This document is important both because it establishes what kinds of services are included and the quality parameters with which they must be performed. The SLA also notes what the fixes or next steps are when a provider does not succeed in… Read more »

14 Reasons to Get a Better Hosting Service – Part 2 of 2

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14 Reasons to Get a Better Hosting Service – Part 2

<<< Go to Part 1     #13 – You get “Internal Server Error” messages.   An internal server error, as its name suggests, involves the server getting stuck when it tries to answer your query, arriving at an impasse. It’s error code is 500 – which is actually a more technical identifier of this… Read more »

How to Choose a Server Provider

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How to Choose a Server Provider

Meredith is the owner of a niche site that sells clothing and accessories to charter boat captains and other mariners. She sells dozens of products – from shirts, pants, and jackets to jewelry, knives, bags and belts. Sales are strong and continuing to grow. Customer service is fast, personal, and conscientious. Marketing has been fine-tuned… Read more »