Posted by & filed under List Posts.

 

Date: September 28 , 2014.

Time: 7:15 PM EST.

Issue: Lost power.

Location: ATL01

Affected: Racks G1-G13

Status: Email address support@coloat.com is back online.

 


 

Date: September 28 , 2014.

Time: 6:50 PM EST.

Issue: Lost power.

Location: ATL01

Affected: Racks G1-G13

Status: All racks are back online. If you need a ticket for a Colocation support please login via the portal. Email support@coloat.com is disable for the moment.

 


 

Date: September 28 , 2014.

Time: 5:30 PM EST.

Issue: Lost power.

Location: ATL01

Affected: Racks G1-G13

Status:G10 is still offline. Our support systems are up and ready to help the affected racks. If you have a server down please submit a ticket and our team will look at it shortly.

 


 

Date: September 28 , 2014.

Time: 5:14 PM EST.

Issue: Lost power.

Location: ATL01

Affected: Racks G1-G13

Status: G1-G09 and G11-G13 are coming online . Power have been restored and our tech team are working on bringing everything back online.

We are working on bringing our own helpdesk back online too. Everyone on the team will be able to help in case you have a issue on a box.

More updates in the next few minutes.

 


 

Date: September 28 , 2014.

Time: 4:44 PM EST.

Issue: Lost power.

Location: ATL01

Affected: Racks G1-G13

Status: Our electrical team is looking at the affected systems trying to narrow the cause of the issue. We are working to restore power to this racks as soon as possible. At this time i am unable to provide a ETA.

 

Be aware that https://manage.my-tss.com and https://manage.coloat.com are currently affected by this power issue. Our team is able via live chat and i will update this blog post when i have any more information.

 

Carlos Carluccio