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The ITU (Internet Telecommunication Union) predicts that 3.2 billion people, half of the global population, will use the Internet in 2015.  The sheer numbers of people using the power of the Internet provides some tremendous opportunities for businesses with an ecommerce presence.

ICTFF2015-image1

Take advantage of the power and strength of the Total Server Solutions network to get your business in front of the most people possible.  We have services to meet any need you have, all the way from a small website or blog right on up to services capable of powering the largest ecommerce websites imaginable.

 

Have a look at the ITU report and then contact us to find out how to get your business up to speed, fast.

 

 

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The Total Server Solutions Cloud is truly high performance.  Our cloud platform boasts some of the highest performance levels in the industry.    We tested a myriad of storage solutions prior to our engineers deciding on the system we have in place today.  The heart of the Total Server Solutions Cloud is our SolidFire SAN storage solution.

100% SSD Based Storage

All of our cloud storage is based on SSD technology.  With zero moving parts, and low power usage it provides an extremely reliable way to store your data.  Where SSD truly shines though is speed.  Our SAN is fast, seriously fast.  The goal of our engineering team in building our cloud platform was to provide an industry-beating, high-performance cloud platform that could handle anything our customers could throw at it.  But, being fast wasn’t enough, we had the goal of guaranteeing levels of performance to our customers.  Having one of the fastest SAN systems in the world doesn’t mean much unless performance can be controlled and guaranteed.SolidFireRack

What are IOPS?

IOPS stands for Input/Output Operations Per Second.  It’s the key measurement in benchmarking performance in storage systems such as hard drives and SSD drives, and SAN systems.

Guaranteed IOPS

With our SSD based SAN in place, we are able to provide IOPS levels that are, quite simply, unmatched by virtually any other cloud hosting provider.  Our customers have database heavy e-commerce sites that require high performance storage to function properly.  Our cloud is able to guarantee you performance from 1k IOPS up to 100k IOPS without breaking a sweat.  To visualize just how fast our cloud truly is, check out this graph comparing our cloud storage against your run-of-the-mill single SSD and also against the Amazon Cloud system.

graph-iops

To find out how our high performance cloud solution can help you, get in touch with our sales engineering team today.  

 

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tss-cloud

Managed Services Provider (MSP) Total Server Solutions today formally announced the availability of their new cloud platform at their Phoenix datacenter. This high performance cloud platform leverages the technical expertise and experience of the TSS engineering team to provide a solution that is scalable, reliable, easy, and extremely fast.

“Providing customers the right services that leverage our industrial strength infrastructure is what we’ve always prided ourselves on.” said Gary Simat, CEO at Total Server Solutions. The high performance cloud from Total Server Solutions lets customers fully utilize the infrastructure and levels of service for which Total Server Solutions is well respected. The Total Server Solutions Cloud Platform saw initial availability at TSS headquarters in Atlanta. The second phase of the cloud platform has been rolled out to their Phoenix, AZ datacenter facility.

“Above and beyond our service and attention to detail, our new cloud platform is very distinct from what other providers offer in that we can guarantee levels of performance across our cloud.” said Ryan DiRocco, CTO at Total Server Solutions. Mr. DiRocco goes on to state; “As a result of careful equipment selection and engineering, we are able to guarantee IOPS to our customers. Guaranteed performance is something that very few competitors are able to offer yet it’s a factor that is extremely important to our customers.”

Storage in the Total Server Solutions cloud is powered by an ultra-fast SSD based SAN from SolidFire. This high performance SAN coupled with backend network connectivity through the latest Arista networking equipment allows Total Server Solutions to guarantee industry leading performance levels across their entire cloud platform.

In addition, the cloud can be used in conjunction with bare metal servers to provide customers with solutions that are individually tailored to any need. The speed, reliability, scalability, and ease of use that underpins this new cloud system is the result of extensive planning and effort. It promises to revolutionize the way hosted services are handled. Customers desiring even greater levels of performance can pair their cloud resources with the Total Server Solutions CDN to provide an even more robust global footprint for their content.

“With the installation of additional cloud platform infrastructure at our Phoenix datacenter, we aim to provide our customers with another rock solid location to serve their content. This second cloud installation continues and enhances the main benefits of our high performance cloud platform: reliability, scalability, performance, and redundancy. ” said Gary Simat.

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There’s a new security issue causing headaches for many server owners running Linux, it’s called GHOST and designated as CVE-2015-0235.  A patch for this vulnerability was issued approximately two years ago.  But, most production linux servers are, even now, unprotected and unpatched.  One of the primary reasons for this is that after patching, all services that rely on glibc must be restarted.  Generally, this is most easily done with a full reboot.  For this reason, many systems remained unpatched.

 

This vulnerability affects nearly all linux-based applications that require perform a domain name resolution.  It can be called by anything which uses the “gethostbyname()” and “getbyhostname2()” functions of glibc.

Many services potentially vulnerable as a result of this issue include:

  • Exim
  • Apache
  • Cups
  • Dovecot
  • sendmail
  • Pure-FTPd
  • Many more…

Essentially, this is a remote code execution vulnerability which is quite severe.  It effects Linux installations that utilize the glibc library including the following popular distributions:

  • Red Hat or CentOS 5.x, 6.x, 7.x
  • Ubuntu 12.04
  • Debian 7
  • SUSE 11 and earlier

Luckily, if your Linux based server utilizes yum for package management, the fix is relatively simple.  From a root shell, running the following command should take care of this issue:

 
yum install glibc
 

If you’re using Debian or Ubuntu, you can use the following command to install the patch:

 
apt-get install glibc
 
As with anything though, knowledge is key to keeping yourself safe and secure.  If you have questions, or if you’re not sure if you’re vulnerable, please get in touch with our team of system administrators.  We’re always here and always ready to help keep you secured.

 

If you’re one of our customers who is under management, your equipment has already been taken care of and you’re safe & secure.  As with all security issues that arise, our team is always proactive in keeping you up to date.

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Total Server Solutions (TSS), a provider of managed services, facilities, and infrastructure announced today that they have partnered with Atlanta Tech Village (the Village) to provide serious bandwidth to help startups succeed and thrive. The Village has the singular goal of helping to support and inspire entrepreneurs to succeed by building a community based on integrity, respect, and connections.

The Village is not just an incubator, but is a commercial office building made exclusively for technology startups, and is one of the largest startup hubs in the country. It serves as a base of operation for nearly 200 technology startups and provides access to all of the necessary resources they need to take their ideas from thought to reality. Companies who call the Village home get access to a state of the art facility including work spaces, conference rooms, networking events, educational workshops, in addition to a coffee shop and other amenities. As a result of partnering with TSS, members of the Village get access to a fast, reliable, top-tier network that will provide the building with an industrial-strength bandwidth blend. Connectivity will be delivered over redundant 10G DWDM waves to a TSS/COLO@ POP with a maximum capacity of up to 20 Gbps.

“The Village has the mission of helping startups grow. Having gone through the startup process to grow into a solid company ourselves, we share similar goals.  We’re thrilled to be able to help entrepreneurs realize their dreams, just as we have here at TSS.” said Gary Simat, CEO at Total Server Solutions.

“Our newest COLO@ Atlanta datacenter is quite literally, just a mile down the street from the Village.  This, coupled with the fact that some of our fiber runs right past the building made this partnership easy.  We get to help the Village by bringing our global connectivity right to startups in Atlanta.  The logistics of this partnership couldn’t be better.  The Village gets great bandwidth and we get the satisfaction of playing a small part in the success of what’s next.” said Ryan DiRocco, CTO at Total Server Solutions.

Erin Lewis, Community Manager at the Village, goes on to state, “With over 700 people in the Village, having the fastest internet possible is a top priority. Entrepreneurs scaling their businesses here don’t have to worry about challenges that come with spotty internet. With two 10Gbps DWDM waves from the TSS metro network feeding the POP and redundant 1Gbps circuits feeding ATV routers, our members experience some of the fastest internet in Atlanta.”

About Total Server Solutions
Total Server Solutions was founded in 2005 with the goal of providing unsurpassed managed IT services.  Total Server Solutions provides high-performance cloud computing, e-commerce hosting, dedicated servers, colocation, and custom services worldwide. Focusing entirely on the needs of their customers the technical team at TSS bring to bear a depth of knowledge and skill unrivaled in the managed services space.

To learn more, please visit www.totalserversolutions.com

About Atlanta Tech Village
The Atlanta Tech Village (the Village) is a community of technology innovation powered by a 103,000 square foot office building in the heart of Buckhead dedicated to fostering the growth of new, disruptive technology startups. As one of the fastest growing technology startup centers and coworking communities in the southeast, the Village is dedicated to fostering innovation, encouraging collaboration and driving economic development in the Atlanta community and beyond.

For more information, please visit www.atlantatechvillage.com.

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Title:  Cloud Engineer

A high performance, scalable cloud is the future of hosted services.  The next several years will see one of the largest evolutions in the IT/hosted services market.  Our goal at Total Server Solutions is to always be ahead of trends.  We prefer to act, rather than react.  Our newly released high performance cloud platform boasts industry leading features and the highest guaranteed levels of performance.

 

We always strive to provide the most feature-rich services that are easy to use, always available, and fast.  Great people are the keys to the long term success of our operation.  If you want to be part of a tight-knit, expert team that’s at the forefront of powering the internet now and well into the future, Total Server Solutions would like to hear from you.

Responsibilities:

Our new Cloud Engineer will be responsible for the design, planning, and successful implementation of new features of our cloud platform.  The Cloud Engineer will work with technical team members to help troubleshoot unique issues for customers as well as interacting directly with the CTO to bring new ideas to fruition and improve protocols and practices.  This position will take ownership of development and quality of service across the Total Server Solutions cloud platform to ensure it meets the highest standards for speed, security, and reliability.

 

  • Leading in development, design, and implementation of service enhancements and solutions to support the Total Server Solutions cloud platform
  • Collaboration with other areas of the company to find ways to leverage cloud technologies to improve processes and drive efficiency.
  • Provide guidance and leadership to other teams within the company with regards to cloud deployment and best practices.
  • Maintain, service, and ensure continued reliability and performance of cloud platform.

 

Desired Qualifications & Expertise:

  • 3-5 years in designing and implementing and developing for cloud solutions.
  • Experience with other public cloud platforms (Amazon, Azure, etc.)
  • Experience in the hosted services space. (webhosting, datacenter operations, etc.)
  • Familiar with OnApp, Open Stack, or VMWare
  • Experience with WHMCS a plus.
  • Hands on experience developing solutions with Cloud Orchestration Tools (Chef, Puppet, CFEngine, etc.)
  • Strong Scripting Skills (Python, Perl, Bash, Powershell, etc.)
  • Hands on experience designing and implementing solutions leveraging multiple services within public cloud providers.
  • Strong Knowledge of IP networking concepts including VPC’s, VPN’s, VRF, DNS, Load-balancing, and Firewalls.
  • Understanding of SOA & REST.
  • Proven ability to lead change across large platforms / functional areas using innovative technology solutions.
  • Focus on customer service and figuring out customer needs proactively.
  • Strong problem solving and analytical skills based on data and results.
  • Active focus on improving processes and practices.  Being satisfied is never enough, there is always room for incremental improvement (kaizen)

 

What’s in it for you:

  • Competitive Salaries.
  • Medical Insurance.
  • Paid Time Off.
  • Educational Reimbursement.
  • Employee Activities.
  • Paid Parking.
  • 401k.


Total Server Solutions is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, ancestry, marital or veteran status.

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Total Server Solutions has immediate openings for experienced Linux administrators at our Buckhead Atlanta headquarters.  If you have no idea what Linux is, how a network works, or if you have never heard of MySQL, stop right here, this isn’t for you.  On the other hand, if you know *nix like the back of your hand, get a kick out of solving difficult problems, and want to be part of one of the best teams in the world, by all means, continue reading.

 

Total Server Solutions is looking for a highly motivated, experienced, knowledgeable Linux/UNIX systems administrator to round our tech team.  If you have years of experience managing large Internet based application clusters, heroic organizational skills, and revel in diagnosing and fixing problems, you’ll be a great fit.  As one of our Linux/UNIX system admins, you will be responsible for working out solutions to complex problems that our customers may encounter during their daily operations.  Great problem solving skills are a must.  As a growing, globally oriented company, we offer a relaxed work environment and great benefits.  We look forward to hearing from you!


Titles:

Linux Systems Administrator – Linux Engineer Permanent

Salary:

$35k-$40k / yearly

Requirements:

  • 3+ years of supporting Linux Servers in a production environment; CentOS or Redhat variants.
  • Motivation and ability to quickly learn and adapt.
  • Prior experience within a critical production environment.
  • Solid knowledge of LAMP Architectures (Perl/PHP/Python).
  • Knowledge of RedHat, CentOS, and other RPM based distributions.
  • Experience with replication, clustering, tuning, sizing, monitoring including operating systems for running the LAMP stack.
  • Experience in Shell Scripting (bash preferable).
  • Experience with Splunk, Zabbix or other system/device monitoring & logging tools.
  • Knowledge of Backup/Recovery/Upgrade procedures.
  • Experience working in 24/7 operational environments.
  • Expectation to be challenged.
  • High degree of independence and exceptional work ethic with exceptional communication skills.
  • Experience with control panel technologies including cPanel, Plesk, DirectAdmin.
  • Must be located, or willing to relocate to Atlanta, GA area.

Not Required but a huge plus:

  • Experience with management tools such as Puppet, Chef, etc.
  • Experience with automated system deployment tools and building pxe/kickstart/etc deployment scripts.
  • Bilingual. (Spanish a plus)
  • Experience with load balancing technologies.

 

What you’ll be doing:

  • Linux server maintenance, monitoring, security hardening, performance review
  • Managing MySQL database operations and all things database related.
  • Researching new platform architectures to support business requirements.
  • interact with customer and provide technical support via our helpdesk and live chat

 

What’s in it for you:

  • Competitive Salaries.
  • Medical Insurance.
  • Paid Time Off.
  • Educational Reimbursement.
  • Employee Activities.
  • Paid Parking.
  • 401k.

 

So, if you are a Linux System Engineer, Linux System Administrator or Linux Engineer with experience, please contact careers@totalserversolutions.com today!  When contacting Total Server Solutions, please state your salary and any other compensation expectations.


Total Server Solutions is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, ancestry, marital or veteran status.

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2014 was a big year here at Total Server Solutions.  We experienced substantial growth, acquired new talent, launched new products, and added a new facility to our datacenter lineup.  In case you missed the news of the past year, here’s a round up of what you need to know.

2014-2

 

Acquisitions & Talent

Over the past year we have acquired additional technical experts and new brands.  Early this year we took over management of HandsOnWebHosting.  HandsOn was a top-tier e-commerce hosting provider.  We shared the same ethos of putting the customer first and providing great services with a focus on E-Commerce.  The technical team we brought on board as a result of this acquisition has greatly enhanced our own technical team.  Bringing in new talent is always a challenge, but integrating the HandsOn team into our existing technical team has been a pleasure and has resulted in even faster ticket response times as well as added depth and expertise from which to draw.

 Brand Consolidation

Another thing you may have noticed in the past year is that we have consolidated all of our disparate brands under the Total Server Solutions banner.  Previously, we had numerous brands, each serving a different market segment, with their own distinct websites, backend systems, and customer bases.  In an effort to more effectively direct our technical resources we spent considerable time and energy unifying and consolidating EWDHosting, WireSix, and HandsOnWebHosting into Total Server Solutions.

 

We are however, maintaining our colocation brand, COLO@ under its own brand. This allows us great flexibility in branding our facilities and providing enterprise level datacenter services that are outside of our traditional webhosting market.

 

New Products

2014 has seen the addition of several new and unique products and services that provide real benefits to our customers.  We launched a globe-spanning Content Delivery Network to speed the transfer of the content that our customers rely on.  The Total Server Solutions CDN empowers e-commerce site owners to do more business, improve their SEO, and make more money by using the speed of the CDN and the expertise of the TSS technical team.

 

DDoS protection is something that many of our customers have asked about in the past.  Well, we listened.  We launched a Distributed Denial of Service protection service to combat the growing wave of threats that have the potential to impact both our customers as well as our own infrastructure.  We partnered with Staminus, an acknowledged leader in the IT security space to help us provide this service to our customers on an as needed basis.  DDoS protection is something that can vastly improve your content delivery, especially if you are the target of frequent threats and attacks.

 

Our New Datacenter in Atlanta

ATL03

The biggest announcement of 2014 was the addition of another datacenter facility in Atlanta.  We acquired complete control of datacenter operations at 470 East Paces Ferry Road.  This new datacenter gets the designation ATL03.  It’s a top tier facility boasting HIPAA compliance and round-the-clock security.  Its power and network infrastructure are second to none with fully UPS and generator backed power as well as a robust cooling system.

ups

While this new datacenter will provide for even more growth in our hometown of Atlanta, we are continuing to maintain and upgrade our existing datacenter at 34 Peachtree (ATL01).  Our goal is to plan for future growth so we can continually accommodate your needs.  Being proactive with acquiring new datacenter space is key to giving you the space and infrastructure in which to grow and thrive.

 

Onward to 2015

2015-tss

The entire team here at Total Server Solutions would like to thank you for your business and trust in the past year.  2014 has been a great year and 2015 will be even better.  We sincerely appreciate the trust you place in our dedicated team.  It’s our sole mission to repay that trust with the finest services available.


2015 is going to be big.  We’re glad you’re along for the ride.

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If you run an ecommerce website, one of the busiest time of the year for both you and your data is fast approaching.  The busiest shopping time of the year is fast approaching.  It’s a great opportunity for you to make a lot of sales, but is your site ready?

Most ecommerce sites are very database intensive which requires something with seriously fast storage and massive amounts of RAM on hand to keep the data flowing.  If you use a shared hosting account, VPS, or even a dedicated server, you’re missing out on the robust, high-performance, scalable infrastructure that only a proper cloud platform can provide.

Look at it from the standpoint of your customers.  If you were looking for a gift for a friend you have numerous places to get it.  Let’s say you’ve found exactly what you’re looking for but just as you’re about to place the item in the shopping cart, the site slows down tremendously.  You may wait a few seconds, but if the wait gets past about five seconds you’re probably going to abandon the cart and find the product elsewhere.

SSD

On the other hand, if you add the item to your cart, click through to a payment page, make your payment, and get confirmation quickly and easily, that changes everything.  When your site loads quickly, your customers complete transactions and you get paid.  It’s really as simple as that.

The Total Server Solutions Cloud is designed with one thing in mind–speed!  Our cloud boasts guaranteed transfer speeds (IOPS) that other providers simply can’t match.  We use only SSD based SAN storage housed in our own datacenters.  It’s fast, it’s reliable, and it’s available to you, right now.

iops

Connecting the SAN is a full contingent of Arista networking equipment.  Arista provides truly cutting edge connectivity inside our cloud with speeds up to 80 gigabits per second.  This ensures that your data flows as quickly as possible so your customers don’t wait.  Our SolidFire powered SAN gives you speeds that single drives can’t even come close to.  Even other cloud providers don’t have the power and performance of the Total Server Solutions Cloud.

plug

If you’re customers aren’t waiting, they’re buying!

Visit Total Server Solutions to learn more about our new Cloud offering and find out what makes our Cloud so fast.  Then, get in touch with the Total Server Solutions team to migrate your content on to our lightning-fast Cloud platform.

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SSL underpins the security measures in place throughout the internet.  It helps keep transactions secure, and more importantly, keeps data secure between your browser and the sites you access so that malicious individuals can’t intercept and use your data.  It’s what keeps you safe.

 

While that’s all well and good, things get tricky when there are vulnerabilities which break the security and encryption of your data connections.  It’s been a busy year in terms of security issues with the Heartbleed bug causing widespread problems, and then Shellshock.  Suffice it to say, server admins around the world have endured many sleepless nights working to keep both the servers in their care, as well as your data, safe and secure.

 

SSL uses a number of different versions.  Allowing for backward compatibility can cause numerous security problems.  Generally, the latest version is always the safest and most secure.  The POODLE vulnerability impacts SSL version 3, which is the most current version of the protocol.  This vulnerability can allow an attacker the opportunity to access information that would otherwise be secure.  The problems that can result from this are severe and could allow someone to gain control of your accounts and data.

 

With this vulnerability though, the attacker must be on the same network as their victim (i.e. same LAN, WiFi network, etc).  It allows someone with access to the stream of data passing between the victim and their destination access and can pose huge problems for security.  Thankfully, this vulnerability can be worked around by disabling  SSLv3 in your browser.  While this will help keep you safe from this particular vulnerability, it opens you up to other problems which stem from using an older, potentially outdated SSL protocol.  Some sites may not function properly and your security for some transactions may be compromised.

 

If you operate a server, website, or e-commerce site, disabling SSLv3 is indeed an option.  It will protect against this particular vulnerability.  However, there are problems with this approach.  Many modern browsers require the latest version of SSL to be used (as of this post, v3).  If you do not have SSLv3 enabled, these browsers may not even allow your site to load.  While this will result in mitigation of this vulnerability, many users will not be able to even view your content or order from your e-commerce store, resulting in substantial lost sales.


At the time of this post, there are not many good options until OpenSSL issues an update to close this vulnerability.  If you have questions though, our technical team is on hand to provide you with answers and options.  

Please get in touch with sales@totalserversolutions.com and we would be happy to discuss ways we can help keep you safe and secure.  

For more information on the POODLE vulnerability, please have a look at this PDF from the folks who produce OpenSSL:  https://www.openssl.org/~bodo/ssl-poodle.pdf