SLA: Key Standard Components and FAQ

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service level agreement - signing to agree to terms

The service level agreement (SLA) can help you to evaluate potential service providers. This document is important both because it establishes what kinds of services are included and the quality parameters with which they must be performed. The SLA also notes what the fixes or next steps are when a provider does not succeed in… Read more »

8 Common Mistakes When Migrating to Cloud

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geese making a cloud migration much as your apps and infrastructure do

Cloud hosting, also known as infrastructure as a service (IaaS), is on the rise. The broader segment of cloud infrastructure and services expanded by almost a quarter between 2016 and 2017, per a report released by Synergy Research Group. While software-as-a-service (SaaS) increased at a 31 percent rate, the combined area of platform-as-a-service (PaaS) and… Read more »

How to Increase Your Ecommerce Conversion Rate

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ecommerce conversion -- how to improve your conversion rate

Global retail ecommerce revenue grew at a compound annual growth rate (CAGR) of 24.8% in 2017 to reach $2.304 trillion, according to figures from eMarketer. The analysis determined that 58.9% of sales came through mobile devices, underscoring the increasing importance of mcommerce to online efforts. Overall retail sales increased at a significantly slower rate, 5.8%,… Read more »

Why Performance Matters for Your Website

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high performance site as fast as a cheetah

We all know how speed-obsessed the economy is in the digital era. Tiny fractions of a second can make a difference on the extent to which our company survives and thrives. There are numerous reasons that site speed is beneficial to your organization. The search engine optimization (SEO) impact deserves special consideration. To better understand… Read more »

Total Server Solutions Recognized in 2018 Atlanta Pacesetter Awards

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FOR IMMEDIATE RELEASE Total Server Solutions Recognized in 2018 Atlanta Pacesetter Awards   Atlanta, GA – May 3, 2018 – Total Server Solutions has been named a 2018 Pacesetter by Atlanta Business Chronicle. This exclusive annual list of Atlanta’s fastest-growing companies represents the most comprehensive look at private business growth within the Atlanta metro area…. Read more »

Why is White Space So Important?

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The power of white space online

It may be surprising to think that a gap, an absence, can be just a powerful as an entity or a presence. The rests in music are critical in creating space and breaking up what would otherwise become noise. Like taking breaks between musical notes, it is key to provide white space for the viewer’s… Read more »

Best Practices for 404s and Other Error Pages

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website best practices error pages 404 pages opportunity

You may have been considering a new approach to your 404 error page. Before we get into 404 errors specifically, it helps to briefly survey the various types of error message pages you want to have. 404 page It is important to give a user a 404 page if they try to go to nameofyourwebsite.net/whateverthisis… Read more »

How to Improve Your WordPress UX – Part 2 of 2

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Optimize your WordPress UX Steps

In the first part of this two-part series, we looked at why user experience (UX) is so important, along with general steps you can take to improve it within your WordPress environment. Examples are functionality and design. This second part examines more specific steps you can take to improve UX – such as fixing 404… Read more »

How to Improve Your WordPress UX

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improving your WordPress UX - people worldwide

There would seem to be two sides to user experience – that of the user doing the experiencing, and that of the service provider attempting to create a certain experience or reaction in the user. However, it is a little more complex than that, since there are actually multiple parties on the side of crafting… Read more »

Web Hosting Continues to Grow, Especially Cloud [Market Research]

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Web Hosting Continues to Grow, Especially Cloud [Market Research]

Web hosting is growing at a fast rate. However, looking specifically at cloud hosting shows us the segment that is really fueling the current and ongoing growth of the industry.   Hosting market overview, e-commerce example & types   The web hosting industry supplies solutions that enable individuals and companies to run their websites, applications,… Read more »