Online Growth Trends 2019: Ecommerce (Part 1 of 3)

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how ecommerce is changing

Every year at the New Year, individuals use resolutions to improve themselves – which often means getting into shape or kicking an unhealthy habit. In this way individuals optimize themselves. Since people are thinking along these lines about themselves, it follows that the leaders of businesses are also thinking in this way. Since that’s the… Read more »

6 Ways to Improve B2B Customer Service

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B2B 5 star customer service -- tips

The importance of high-quality customer service and support is critically important in web hosting and other business-to-business sales and relationships. How important is customer experience, particularly for B2B contexts? What steps can you take to improve your service and build a more satisfied base? The commoditization of business-to-business services has created an environment in which… Read more »

Why You Need a CDN in 2019

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Due to the broader use of 4K (aka ultra high-definition) video on social platforms and business websites, along with the higher amount of data being consumed across industries, the content delivery network (CDN) market is growing at a remarkable clip. The compound annual growth rate (CAGR) for the global CDN market was forecast at 32.8%… Read more »

Seasoned Industry Veteran Jim Harris to Lead Total Server Solutions’ Channel Program

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Atlanta, GA, December 13, 2018 – Total Server Solutions, a global provider of managed services, high performance infrastructure, and custom solutions to individuals and businesses in a wide range of industries has formally announced the hiring of Jim Harris as Channel Director. Harris, an industry veteran, is an experienced channel professional with over 16 years… Read more »

What is High Performance Computing?

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The term high performance computing is used both broadly and specifically. It can simply refer to methods that have been used to draw on computing power more innovatively in order to meet the sophisticated needs of business, engineering, science, healthcare, and other areas. In that form, HPC involves gathering large volumes of computing resources and… Read more »

Keep Sales Soaring With Cloud This Holiday Season

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cloud feeding data over skyline

Cloud computing is used by many organizations to bolster their systems during the holidays. The same benefits that cloud offers throughout the year become particularly compelling during the holidays, when traffic can surge and require resources that either are or are not delivered by your IT infrastructure. How can cloud give your company an advantage… Read more »

Ecommerce, Meet the GDPR

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Your company may have already invested substantially in General Data Protection Regulation (GDPR) compliant systems and training for experience in the key global data protection law from the European Union (which went into effect in May)… or it may still be on your organization’s to-do list. While the GDPR is certainly being discussed with great… Read more »

Quickstart Guide to Multicloud Computing

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Cloud is dominating. That much is clear. The vast majority of companies are using cloud of some type, according to a study from 451 Research. The same analysis found that by 2019, nearly three-quarters of organizations (69%) will have launched hybrid cloud or multicloud environments. In fact, IDC has noted that multicloud plans are needed… Read more »

The DDoS Landscape After Mirai & DerpTrolling

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DDoS attacks

Distributed denial of service (DDoS) is one of the biggest security threats facing the Internet. We can develop a false sense of security when we see the major takedowns of individuals such as Austin Thompson – aka DerpTrolling – and Mirai botnet operator Paras Jha. (Jha was recently sentenced, and Thompson just pleaded guilty.) Despite… Read more »

Domain vs. Organization vs. Extended Validation SSL Certificates

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Green indicator in address bar -- EV

While a secure sockets layer (SSL) certificate may seem to be a piece of paper, it is actually a file connecting its holder with a public key that allows for cryptographic data exchange. Recognized industry-wide as a standard security component, SSL use is also a ranking factor that assists with search engine optimization (SEO). The… Read more »