14 Reasons to Get a Better Hosting Service – Part 2

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#13 – You get “Internal Server Error” messages.


An internal server error, as its name suggests, involves the server getting stuck when it tries to answer your query, arriving at an impasse. It’s error code is 500 – which is actually a more technical identifier of this problem. You could see other language with the number such as “Error,” “Temporary Error,” or “HTTP Error.” It can occur in a WordPress environment or on any other type of site. Essentially, the server does not know what to do. Because of the problem within the server, it is forced to send you an error message rather than what you requested.


If you are experiencing this error on a regular basis, you may need a new provider. First speak with your host to see if they can resolve the issue. However, if the problem is that the provider does not know how to properly configure its servers for your requirements, you either need to order managed services for more specialized configuration needs or to go elsewhere (which can be debated once you know how they can potentially solve the issue).


#14 – You outgrow the host and its bargain-basement prices.


It is a good thing for your site to grow. It is important to know, though, that growth will inevitably mean you need to reexamine your hosting to see if it can still meet your requirements. Shared hosting, for instance, is a scenario in which you and many other companies are all using the resources of a single physical server. It is what you have if you have chosen the least expensive hosting option. As we know, the most affordable service is not always best – and like any other field, hosting plans are not created equal. You will be able to manage how many resources you use via caching and via a content delivery network (CDN), as indicated by WPBeginner. However, there are three ways this situation can go wrong:


  • Your performance suffers. If other sites are consuming the resources quickly during a rush of activity, your site will exhibit poor performance.
  • Your access to resources is terminated. If you start excessively using resources on a shared server, you will be the one causing the problem in #1. At that point, many hosts will stop feeding you resources immediately to stabilize the server environment and stop hurting all the other accounts. Imagine how frustrating that would be if you were just starting a huge surge following press or a product release.
  • You get hacked. The security of shared hosting accounts, compared to other options, is awful.


3 basic security issues with shared hosting


You may know that shared hosting is not great from a security perspective. What are the core issues that can arise, though? Security training site InfoSec Institute lists three basic problems with the security of shared hosting:


  • All it takes is for one of the sites on the server to get hacked. Once that intrusion is successful, the attackers are in the door and can access your site as well.
  • An attacker does not even need to unlawfully access the server. Since the hosting packages are inexpensive, a nefarious party could purchase a plan and access your site within the server.
  • You cannot protect yourself properly – impossible since you are unable to harden (security-optimize) a shared server. You cannot get into the Apache (web server) and PHP (coding language) configurations, through which you could improve your defenses.


Hosting to pick up speed as cloud & IoT soar


The web hosting industry is relatively mature but is currently growing at 7.1% annually, according to a June 2017 report from business intelligence firm IBISWorld. The Internet of Things (IoT) is expected to give rise to a huge boost in hosting, as indicated by a report from Market Research Future that expects the general web hosting industry to grow at 16% through 2022, to achieve $152 billion (USD).


Certain segments of hosting are growing even faster than that, though. For example, cloud hosting is expanding at a somewhat incredible rate – and at a substantially faster rate than cloud services generally, according to an October 2017 report Gartner report. While public cloud services (platform as a service, or PAAS; software as a service, or SaaS; and infrastructure as a service, or IAAS) are together predicted to rise at an 18.5% compound annual growth rate (CAGR), IaaS – which is simply another name for cloud hosting – is projected to reach $34.7 billion (USD) in 2017, growing at a 36.6% CAGR.


Why people choose cloud hosting


Since shared hosting is so problematic but dedicated servers do not make sense for many projects from a cost and convenience perspective, many organizations are turning to cloud. A primary reason is that, unlike shared hosting, it is highly secure.


Yes, setting up a cloud environment requires an assessment of the protections it has in place because every provider is different. However, entrusting your infrastructure to a third-party provider that has full-time security professionals managing data at all times is a plus. “The truth is that the public cloud is more secure than the typical data center,” noted David Linthicum in InfoWorld, “and IT would get better security if it got past its prejudice against the cloud.”


Here are a number of other reasons why cloud is preferred by business, according to Business Queensland, an Australian public agency:


  • Lower cost
  • Improved scalability
  • Business continuity (having your data backed up at a distant location)
  • More efficient collaboration through cloud-based apps
  • More flexible work arrangements and locations (since you can access anywhere)
  • Updates applied automatically by the cloud provider (the core hosting apps, and others with managed services), improving security.


How to recognize a great hosting company


One of the best things you can do to avoid poor hosting is to see the perspective of people who have been using the service. For that reason, a great hosting company should have strong ratings and reviews. You should see a strong rating on places such as Facebook – where you should also see strong reviews.


Mike White has been a customer of ours for more than six years. He is a web developer in Louisville, Kentucky – the head web developer at Jandango Web Solutions, which focuses on e-commerce websites. He noted in a Facebook review that, if a client site has any sort of problem, “I immediately test it on a TSS server.” He added, “If you want great service, extremely knowledgeable techs, and a successful site, you need to host with these guys.” We have numerous other positive Facebook reviews.


We have a long history of positive reviews, as indicated by discussion in Web Hosting Talk that is now unavailable but was cached by the Internet Archive. One customer, going by the username tdenator, noted that he had been with us for a month and that he was getting back responses to tickets very rapidly. “I can’t say enough about TSS,” he concluded. “They are fast and thorough.” Another customer, no1uknow, said that he had been using us to back systems for small businesses and enterprises. Based on that experience, he said, “I will never trust anyone else with my servers.”


There are many reasons to leave a bad host and the same number of reasons to choose a great one. You want a hosting service that goes beyond your expectations. At Total Server Solutions, our service is what sets us apart, and it’s our people that make our service great. See our testimonials.